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michelle
06/07/2010 11:32:12
Re: Staff problem

i have received complain from our customer, our technician request the customer to give him to do the maintenance by himself and he will charge the cost lower than our company charges. the customer very disagree & complain to us. he also accept to be a witness.

any action can taken again the technician????
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KL Siew
pesaraonline@gmail.com
06/07/2010 15:00:39
If you have proof, you may consider taking disciplinary action against him. Ask him to explain why he did that, to show cause.
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