Re: annual leave for a call centre and no public holiday
my company is a call centre. it is opened 365 days. Every staff is entitled to 26 days annual leave. However there is no public holiday to us. We have to work during public holiday but without double or triple pay or additional annual leave which i heard that other call centre have such benefit.
For example, we didn't entitle to the additional public holiday which announced by our Prime Minister end of last year due to the football match.
By right those public holiday fall on Sunday will have one day replacement holiday on Monday. But we are not given one more day extra annual leave. Besides, we have to work on New Year, Agung's birthday, Labour Day which are usually if working on those public holiday will be given double or triple pay.
What we have is only 26 days annual leave. So i would like to ask whether there is any basic annual leave and public holiday rules to a call centre? does my company fair to us?